Job Description

Overview of the Role

We’re looking for a skilled, hands-on, and detail-oriented Field Technician, Cabling to join our Operations Team. In this role, you’ll be responsible for installing, terminating, testing, and troubleshooting low-voltage cabling systems that support hospitality technology environments. You’ll work on-site at customer locations nationwide, ensuring cabling infrastructure is installed safely, efficiently, and to Groove’s quality standards—forming the backbone for reliable guest-facing technology.

What You’ll Do

• Install, route, and secure structured cabling systems, including Cat5e/Cat6, fiber, coax, and related low-voltage cabling
• Terminate, label, and test cables according to industry standards and project specifications
• Perform cable pathway work, including ladder racks, J-hooks, conduit, and surface raceway
• Troubleshoot cabling issues using appropriate testing tools to ensure signal integrity and performance
• Read and interpret basic floor plans, riser diagrams, and cabling schematics
• Partner closely with Technician Leads and fellow technicians to complete projects on time and to scope
• Communicate progress, issues, and changes clearly with internal teams
• Document work accurately for quality control, reporting, and closeout
• Follow all job-site safety requirements and best practices at all times
• Obtain and maintain required certifications, licenses, and tool/gear training as needed
• Travel extensively across the United States by air and vehicle, depending on project location
• Represent Groove professionally while working independently or as part of a team

What You Bring

• Must Haves:
  • Positive, energetic attitude and strong work ethic
  • Ability to work independently and collaboratively in a fast-paced, field-based environment
  • Strong attention to detail and commitment to quality workmanship
  • Ability to safely use hand and power tools, ladders, and lifts
  • Comfort working in ceilings, crawl spaces, and construction environments
  • Strong written and verbal communication skills
  • Willingness and flexibility to travel extensively nationwide

• Nice-to-Have:
  • Experience with structured cabling (Cat5e/Cat6, fiber, coax) and low-voltage installations
  • Experience terminating and testing cables (certifiers, tone testers, fiber testers)
  • Background in construction, electrical, or technical installations
  • Knowledge of hospitality or commercial environments
  • Relevant certifications (BICSI, manufacturer certifications) or willingness to obtain them
  • Basic computer skills for documentation and system use

Why You’ll Love It Here

• Compensation starting at $18/hour + DOE, with eligibility for increases upon completion of certifications/licenses
• Daily per diem on travel days
• Company-paid training, uniforms, and tools
• Medical, dental, vision, and pet insurance
• Life insurance, short- and long-term disability
• 401(k) with employer match
• Generous physical and mental wellbeing programs

Who We Are

We’re revolutionizing hospitality tech—offering everything from DIRECTV and Wi-Fi to video surveillance and energy management. Named a Top Workplace and one of the Fastest Growing Companies in Utah, we’re proud of our people-first culture and commitment to innovation. If you're ready to grow your career in a company that values excellence, join us in shaping the future of hospitality technology.

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