Goal:
• Offload daily administrative tasks (email, calendar, calls)
• Stay on top of appointments/meetings
• Free up time and mental bandwidth for leadership and business responsibilities
Top Key Specific Tasks VA will do:
1. Email Management (filter multiple accounts, highlight important messages, respond/take action when appropriate)
2. Calendar & Scheduling (set reminders, schedule/confirm appointments, ensure smooth daily workflow)
3. Phone Call Handling/Outreach (route calls, take messages, place outbound calls, attend/assist meetings virtually by taking notes)
4. File management and sorting client information
Educational Background:
* Prefers someone with Business related course background
Qualifications:
• At least 6 months to 1 year of experience as a Virtual Assistant
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained
Software Tools and Websites Required:
1. Gmail/Yahoo (email)
2. Google Calendar/WhatsApp for communication
3. Potentially Google Voice or other VoIP solutions for call forwarding (e.g. Grasshopper)
Schedule:
* Monday & Thursday: 8:00 AM - 5:00 PM EST
* Tuesday, Wednesday & Friday: 10:00 AM - 7:00 PM EST
Tools / Platforms:
* Microsoft Office
* DocuSign
* Zoom
* Adobe Acrobat (Client expects the VA to be already familiar with these tools.)
Communication Channels:
* Outlook
* WhatsApp
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