Job Description

Capital Vacations is looking to add a Take Over Sales (TO) Closer to our Branson Call Center. The Sales Closer is in charge of closing each mini-vacation package sale. If you have several years of Tele-Sales experience and you are looking for a growth opportunity within a company, apply today!! Shift: Additional hours may be required to cover shifts, meet deadlines and goals as necessary: Full-Time: Monday - Friday, No weekends, No holidays Full benefits, 401K, Paid Time off, local discounts Principal Duties and Responsibilities: ~Verify and Close sales for our Tele-Sales Reps ~Ensure all vacation packages are fully qualified ~Assist our Tele-Sales Reps with any questions they may have ~Maintain excellent quality standards in compliance with set company guidelines ~Assists with the development of the call center training and QA process ~Assist Floor Managers with call monitoring, etc. ~Code records completely and accurately ~Set travel dates for the vacation package, at the customer's request Education, Essential Training / Certifications, and Experience: ~CALLL CENTER EXPERIENCE REQUIRED ~SALES EXPERIENCE REQUIRED ~H.S. Diploma/GED required ~3-5 Years - Quality assurance and/or customer service experience REQUIRED ~Report directly to Night Shift Manager. ~Some collegiate-level business classes are preferred. Skills, Knowledge, and Abilities: ~Natural ability to close ~Good problem solving & decision-making skills ~Have the ability to handle rejection ~Tenacious, outgoing ~Confidence to perform within a short sales cycle. ~Must use excellent communication and stellar customer service skills while using proper phone etiquette. ~Must have the ability to identify, troubleshoot and resolve problems. ~Proficiency in PC programs such as Excel, Word, etc is helpful. ~Must work with a high sense of urgency in a fast-paced environment

Job Tags

Full time, Local area, Shift work, Night shift, Monday to Friday,

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