Job Description

Company Overview

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts.

Position Overview

We are seeking an energetic and motivated individual to join our growing team in Washington, DC, as a Sales & Legal Operations Associate . This unique split role offers a comprehensive opportunity to contribute to our core legal service operations while also engaging in vital sales and outreach efforts. We hire intelligent, well-rounded people from a variety of backgrounds.

NRGCO provides comprehensive paid training to new hires, equipping you with the tools necessary to succeed. No prior experience in document events or legal operations is required. While sales experience is preferred for the sales aspect, it is not a requirement. This position provides broad business experience in a small company setting with exposure to the legal, judicial, and government sectors. We are committed to internal growth and career development; many of our management and executive team members began their careers in similar entry-level positions within our company.

Location and Hours: this is a hybrid role which combines corporate office-based operation and field operations in the DC metro area. Occasional remote work opportunities. Working hours are generally Monday to Friday, 9am-5pm. The office is located at 1716 14th St NW Ste. 200, Washington, DC 20009 .

Responsibilities:

As a Sales & Legal Operations Associate , you will be cross-trained and responsible for a diverse set of duties, including:

• Assist in company administrative functions including but not limited to scheduling, billing, print/production, transcription, and/or marketing.
• Participating in office related duties include answering phones, data entry, email response and proofreading.
• As a member of the field operations team, you will also need to document legal proceedings and other events at client locations and online.
• Processing orders and invoicing clients accurately and efficiently.
• Utilizing our in-house training to become proficient in field operations.
• Schedule will include a mix of days in office, at client locations throughout the DMV area, and from home – reliability and punctuality is a must!
• Engaging in proactive sales calls and outreach to new and existing clients (attorneys and other business professionals) to promote NRGCO's services.
• Identifying a customer's needs, pitching relevant services and ensuring they have a positive experience from start to finish.

Requirements

• 1-3 years of work experience
• In person sales experience.
• Exceptional communication and organizational skills, with an outgoing/extroverted personality preferred due to daily interaction with attorneys and business professionals.
• Willingness to have a very flexible schedule and respond to immediate client needs is a must!
• Must meet the requirements to obtain a DC notary as well as notary in state of residence.
• Experience using audio equipment is preferred but not required as NRG&CO will train
• Strong attention to detail
• Punctual and deadline oriented
• Can-do attitude and excellent work-ethic
• Ability to work independently and manage multiple tasks
• Organizational and time-management aptitude
• Exceptional problem-solving and communication skills
• Excellent English language skills
• Proficient with technology and comfortable learning new software
• Ability to pass security screening for access to client sites, including government buildings

Benefits

We offer a comprehensive benefits package to support your well-being and career:

• Competitive compensation package.
• Medical and dental insurance coverage.
• 401k with employer match
• 10 paid vacation days plus federal holidays.
• Parental leave.
• Job security for high performers, with many employees having tenure of 10+ years.
• Occasional remote work opportunities.
• A dynamic work environment with supportive colleagues and extensive opportunities for professional growth.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Job Tags

Full time, Work experience placement, Casual work, Work at office, Local area, Immediate start, Remote work, Monday to Friday, Flexible hours,

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