We’re excited to grow our team and are hiring now for a position that begins on April 6, 2026. This is your chance to secure your next career move early and enjoy a smooth transition. Apply today to lock in your opportunity and start connecting with us before day one!
Location:
4224 Ridge Lea Road - Amherst, New York 14226
Training:
On-site at 4224 Ridge Lea Rd, Amherst, NY 14226 for at least the first 3 months. Training begins on Day 1. After training, this becomes a work-from-home opportunity.
Training Schedule:
Post-Training Schedule:
What to Expect:
This is a high-energy, phone-based position where you’ll be on the phone all day, helping clients with their banking needs. If you thrive in a fast-paced environment, enjoy solving problems, and can stay calm under pressure, this is the role for you. You’ll be the reassuring voice for clients who may be frustrated or stressed, so empathy and patience are key.
What You’ll Do:
What You’ll Get:
What We’re Looking For:
Work-from-Home Requirements:
Why You’ll Love Working Here:
At KeyBank’s Contact Center, we’re a supportive, fun, and diverse team. We work hard for our clients and celebrate our wins together. Our leaders have your back, and we’re committed to helping you succeed.
Final candidates will undergo an extensive background check , which may include verification of employment, education, criminal history, and other job‑related screenings in compliance with applicable laws.
About KeyBank:Working at Key is an opportunity to join a company committed to your success and the success of the clients and communities we serve. We offer our teammates the skills, mentoring and training needed to meet their career goals and better serve our clients.
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