Job Description
Job Summary:
Our client is seeking a Senior Systems Administrator to join their team! This position is located in Burbank, California.
Duties:
- Manage and maintain Jira, Jira Service Management, and Confluence instances
- Configure and customize workflows, fields, screens, permissions, and notifications
- Develop and maintain custom scripts and plugins to enhance functionality
- Provide technical support to end-users, troubleshoot issues, and resolve them promptly
- Conduct training sessions for new users and create documentation for best practices and procedures
- Integrate Jira, JSM, and Confluence with other tools and systems used within the organization
- Automate repetitive tasks and processes using Jira Automation, REST APIs, and other relevant technologies
- Monitor system performance, identify bottlenecks, and implement solutions to optimize performance
- Review and clean up unused or outdated configurations and data
- Ensure the security and integrity of Jira, JSM, and Confluence data
- Implement and enforce access controls, security policies, and compliance requirements
- Plan and execute system upgrades, patches, and maintenance activities
- Stay updated with the latest features and capabilities of Atlassian products and assess their applicability to the organization
- Work within the System Development Life Cycle
- Excellent written and verbal communication skills
- Ability to work effectively with remote teammates and users
Desired Skills/Experience:
- 3+ years of hands-on experience administering Jira, Jira Service Management, and Confluence
- Strong understanding of Atlassian product architecture and best practices
- Proficiency in configuring and customizing Jira, JSM, and Confluence
- Knowledge of database management and SQL
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Creative and innovative thinker
- Meticulous attention to detail
Benefits:
- Medical, Dental, & Vision Insurance Plans
- 401K offered
$29.82 - $42.60 (est. hourly rate)
Job Tags
Hourly pay, Remote job,