1. Market Development & Client Acquisition Identify and develop potential markets for rubber machinery (e.g., vulcanizing machines, open mills, rubber breaking machines) in target regions (e.g., Southeast Asia, the Middle East). Approach new clients through industry exhibitions (e.g., RubberTech China, K Show), online platforms (LinkedIn, Alibaba.com), and local dealer networks. Conduct market research to analyze customer needs, competitors, and industry trends, then formulate sales strategies accordingly. 2. Client Relationship Management Build and maintain long-term relationships with overseas clients, providing product consultations, technical specifications, and customized solutions. Handle customer inquiries, negotiate contracts, and resolve post-sales issues (e.g., delivery delays, product adjustments) to ensure high satisfaction. Collaborate with clients to understand their production requirements (e.g., capacity, safety standards) and recommend suitable machinery models. 3. Product Promotion & Technical Sales Demonstrate expertise in rubber machinery functions, such as the operation principles of vulcanizing machines and the application scenarios of open mills. Prepare and deliver sales presentations (bilingual: English + Chinese) showcasing product advantages (e.g., energy efficiency, CE certification compliance). Coordinate with domestic technical teams to provide clients with detailed machine drawings, installation guides, and after-sales support plans. 4. Order Execution & Logistics Coordination Manage the full sales cycle: from quotation and order confirmation to production scheduling and delivery. Coordinate with manufacturers, logistics providers, and customs agents to ensure on-time delivery of machinery (e.g., arranging FOB/CIF shipments, preparing customs documents). Track order progress and update clients on production status, addressing any delays proactively. 5. Cross-Cultural Communication & Team Collaboration Communicate with domestic teams (sales, R&D, production) in basic Chinese to relay client requirements (e.g., machine customization needs). Translate technical documents (e.g., user manuals, quality certificates) between English and Chinese with the help of translation tools. Collaborate with international colleagues to align sales strategies with market trends in target countries. 6. Sales Performance & Reporting Achieve monthly/annual sales targets (e.g., revenue, new client acquisition numbers) and submit regular progress reports to management. Analyze sales data to identify growth opportunities (e.g., untapped markets, product upselling points). Participate in sales meetings and training sessions to improve product knowledge and negotiation skills. 7. Compliance & After-Sales Support Ensure sales activities comply with international trade regulations (e.g., export controls, tariffs) and company policies. Provide after-sales service guidance, such as assisting clients with machine installation supervision and connecting them with local maintenance teams. Collect client feedback on product quality and service, then share insights with the R&D team for continuous improvement.
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