Job Description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

As a Quality Engineer in the Quality Engineering team, you will play a key role in accelerating the adoption of the Quality Assistance model and supporting the integration of quality standards across engineering teams. Your responsibilities will span automation, tooling, frameworks, and training to empower development teams and scale quality efficiently. You’ll collaborate with engineers, product managers, and senior quality engineers to ensure our products meet the highest standards—both functionally and from a user experience perspective. This is an exciting opportunity to grow your career in software quality while contributing to high-impact initiatives.

What you will do

• Assess the need of Quality Assistance based on rational evaluation and own the quality process for high ROI initiatives- Coach and assist the product oriented teams to integrate quality standards and practices autonomously.
• Design and implement end-to-end automated tests and contribute to the growth of automation coverage and reliability.
• Monitor and drive quality KPIs, proactively supporting teams in improving test coverage and adherence to quality standards.
• Gain deep knowledge of the Contentsquare platform and complete the internal certification process to better understand the product and customer workflows.- Champion a customer-centric mindset and support teams in adopting best practices aligned with real user needs.
• Enhance, maintain, and refactor existing automation frameworks and test suites.- Formalize and document test cases using the test case management tool to ensure shared knowledge and traceability.
• Provide constructive feedback to stakeholders to improve processes, tools, and product quality through clear communication and collaboration.

What we're looking for

• Required Qualifications :
• 3+ years of experience as a Quality Engineer in a web-based environment (mobile application is a plus).
• Hands-on experience with automation frameworks (e.g., Selenium, Playwright, WebdriverIO, pytest).
• Proficient in at least one programming language (Python or TypeScript preferred).
• Working knowledge of SQL and API testing .
• Experience using test management tools (e.g., TestRail,Tricentis).
• Exposure to frontend and/or full stack/system testing.
• Preferred Qualifications
• Comfortable using Git and working from the command line.
• Familiarity with CI/CD tools (e.g., Jenkins, CircleCI, Travis CI).
• Experience working with AWS and microservice architectures.
• Exposure to monitoring/observability tools (e.g., Datadog).
• Key Competencies
• Strong interpersonal and communication skills; able to work with technical and non-technical stakeholders.
• Collaborative mindset and team player; ability to build alignment and influence cross-functionally.
• Self-motivated, resilient, and able to thrive in a fast-paced, evolving environment.
• Highly organized with the ability to prioritize effectively and meet deadlines.
• Fluent in English, both written and verbal.

Why you should join the QA team?

• Join the QA team at Contentsquare and be part of a dynamic, diverse group that values teamwork, collaboration, and impact.
• You’ll have the chance to work on high-impact projects, lead quality initiatives across the company, and be the frontline guardian of product excellence. From deep dives into automation to company-wide events, there’s always something exciting happening.
• We do more than QA. We're more than a team. We are the shield that guards the realm of quality

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

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