Job Description
Must Have:
- MS Intune, Ticketing Systems, MS Office Suite.
- 3 years+ of enterprise experience (2nd level support), focus on customer service.
- Customer service and communication skills (exceptional).
Job Title : Desktop Support Analyst - 13486-1
Location : Dallas, TX 75201 (Candidate will likely work out of Richardson as well).
Duration : 6+ Months Contract (Potential for extension)
Pay Rate : $33/hr. on W2
Job Description:
Resource's typical working day:
- Desktop support helping a wide range of end users.
- Building and supporting client hardware and software.
- Responding to tickets.
- Maintaining office technology.
- Level 1 & Level 2 software support enterprise level.
- Backend office MS Office Support.
- MS Intune.
- Active Directory.
- Remote management.
- Incident Request Management.
Top Must have Skills:
- 3 years+ of enterprise experience (2nd level support), focus on customer service.
- Experience with Remote software tools, Lifecycle management.
- Front facing customer service.
- Systems/Software proficiencies: MS Intune, Ticketing Systems, MS Office Suite.
Interview Process 2 rounds: (All Virtual)
- 1 st round - Technical/skills evaluation.
- 2 nd round - both virtual (Teams).
Job Tags
Full time, Contract work, Part time, Internship, Seasonal work, Remote work,