Desktop Support Analyst - 13486-1 Job at YASMESOFT INC, Dallas, TX

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  • YASMESOFT INC
  • Dallas, TX

Job Description

Must Have:

  • MS Intune, Ticketing Systems, MS Office Suite.
  • 3 years+ of enterprise experience (2nd level support), focus on customer service.
  • Customer service and communication skills (exceptional).

Job Title : Desktop Support Analyst - 13486-1

Location : Dallas, TX 75201 (Candidate will likely work out of Richardson as well).
Duration : 6+ Months Contract (Potential for extension)

Pay Rate : $33/hr. on W2

Job Description:

Resource's typical working day:

  • Desktop support helping a wide range of end users.
  • Building and supporting client hardware and software.
  • Responding to tickets.
  • Maintaining office technology.
  • Level 1 & Level 2 software support enterprise level.
  • Backend office MS Office Support.
  • MS Intune.
  • Active Directory.
  • Remote management.
  • Incident Request Management.

Top Must have Skills:

  • 3 years+ of enterprise experience (2nd level support), focus on customer service.
  • Experience with Remote software tools, Lifecycle management.
  • Front facing customer service.
  • Systems/Software proficiencies: MS Intune, Ticketing Systems, MS Office Suite.

Interview Process 2 rounds: (All Virtual)

  • 1 st round - Technical/skills evaluation.
  • 2 nd round - both virtual (Teams).

Job Tags

Full time, Contract work, Part time, Internship, Seasonal work, Remote work,

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