REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
* Fluent in Spanish
* Skills in interpersonal communications, negotiation, and conflict resolution
* Experience with customer service / support
* High comfort level and experience with consumer software applications
* Strong computer and troubleshooting skills
* Ability to work off-shift hours and occasional holidays to support the business
* Experience with data management
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
Contact Center is open from 5am - 5pm CST, Monday - Friday
· Occasional holidays, weekends and overtime based on the needs of the business
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Candidate will work on-site (Johnston, IA) five days a week with the option to work from home on Friday's
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Onboarding Attendance Policy:
Contingent employees within their training period (about 5-7 weeks of employment) are not eligible to take any time off. Unexcused absences and/or tardiness during training and mentoring days could result in immediate termination. To determine if an absence is excused work with your direct supervisor.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
...Discount ~401(K)~ Competitive Wages ~ Personal Time Off (PTO) Gerritys Ace Hardware was started in 2020 by Gerritys Supermarket Owner, Joe Fasula. The Clarks Summit PA location was the first Ace Hardware purchased by Gerritys. Gerritys Ace currently has 5...
...management program to deliver leave of absence, disability and accommodation services to Amazon employees across the U.S. The Work Wellness Coaching Program provides a highly individualized accommodation coaching service as required under the Americans with Disabilities Act...
...About us: We are a Christian Private School seeking individuals who have a passion for education and want to make a difference in students... ...in both curricular and co-curricular activities. The teacher uses multiple data elements (both formative and summative) to...
...nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier... ...and brands. We are a fast paced, never a dull moment manufacturing facility that comes together as a team to get the job done. If...
Job DescriptionAs a Data Entry Technician Work At Home Opportunity, you will oversee and coordinate all data entry tasks for the company. You will be responsible for ensuring the accurate and timely entry of information into our systems, maintaining data integrity, and...