Job Description

Business Analyst I  - E49

Annual Salary, $61,748.27+ Full State Employee Benefits

MINIMUM QUALIFICATIONS

• Bachelor’s Degree and three (3) years of professional level experience in business or public administration;
• OR an equivalent combination of education and experience substituting one (1) year of experience for each year of the required degree.

GENERAL FUNCTION

Positions in this job family are assigned responsibilities involving identifying developing, analyzing, evaluating and/or improving the effectiveness of processes, systems, policies, procedures, manpower utilization, functions of management, equipment, etc., for the agency. Employees will gather, analyze, and evaluate information regarding the agency and make appropriate recommendations about planned changes and implementation method. In addition, employees may work to ensure stakeholders understand the change initiatives and are prepared to adopt new processes, systems, support structures, etc. Positions in this job family may also act as lead for all levels of change management activities for agency.

Job Responsibilities  

• This position is responsible for optimizing manpower utilization while also analyzing data to enhance social services programs. This role involves real-time workforce management, detailed data analysis, and collaboration with various stakeholders to ensure efficient service delivery and data-driven decision-making.
  • Monitor daily workforce requirements and ensure optimal utilization of manpower.
  • Assign and reassign workers to different tasks and projects based on business needs and priorities.
  • Track and report on workforce performance and productivity.
  • Identify and address any issues related to workload distribution and manpower utilization.
  • Implement strategies to improve workforce efficiency and effectiveness.
  • Gather data from various sources, including social services databases, surveys, and external sources.
  • Analyze data to identify trends, patterns, and insights related to social services programs and client outcomes.
  • Use statistical tools and techniques to interpret complex data sets.
  • Develop data models to predict and improve service outcomes.
  • Create comprehensive reports and dashboards for stakeholders, including social workers, program managers, and policymakers.
  • Visualize data to make it accessible and understandable for non-technical audiences.
  • Provide recommendations based on data analysis to inform decision-making and policy development.
  • Communicate findings and insights effectively to diverse audiences.
  • Assist in the evaluation of social services programs by analyzing data on program performance and client outcomes.
  • Provide data-driven insights to support continuous improvement of programs.
  
   

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number: 25-GH227

83009135/JR53320

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