Job Description

General Manager at Ace Hardware

Are you looking for a dynamic work environment where your leadership can truly make a difference? Do you thrive in a community-focused atmosphere that values personal connections? If so, Ace Hardware is the perfect place for you!

As a part of your local community and a global leader with over 5,000 stores, Ace Hardware offers a unique opportunity to lead a passionate team dedicated to WOWing Every Customer Every Time . Join us to enhance your skills in retail management while enjoying fantastic benefits such as paid time off , matching 401(k) , and a generous employee discount .

Essential Duties and Responsibilities:

• Maximize store sales and profitability while minimizing expenses.
• Delegate daily tasks and train retail staff for growth and success.
• Conduct associate evaluations and provide constructive feedback.
• Develop in-store marketing strategies and seasonal merchandising.
• Ensure compliance with safety policies and maintain store appearance.

Customer Service Excellence:

• Promote a Customer First Sales Culture and lead by example.
• Drive customer satisfaction through effective coaching and support.
• Utilize performance reports to identify service improvement opportunities.
• Engage and motivate the team through regular communication and huddles.

Qualifications:

• High School Diploma or equivalent; Bachelor's degree preferred.
• Minimum of 3 years of leadership experience in a retail setting.
• Strong verbal and written communication skills.
• Ability to motivate and lead a team effectively.
• Excellent organizational and project management skills.

Location: Ace Hardware of Mt. Pleasant, LLC at 4995 E Pickard Rd, Mt Pleasant, MI 48858, USA

If you are a motivated leader ready to make an impact in your community, apply today and join the Ace family!

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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