Job Description

Pay Rate: $36 - $40/Hour

Duties:

• Review and approve Purchase Requisitions (PRs) and Change Order submissions through the Enterprise Resource Planning (ERP) System (OracleCloud).
• Monitor and manage all PRs and Purchase Orders (POs) throughout the PR/PO Lifecycle
• Thoroughly understand end-to-end Procurement process and related policies in order to provide guidance and education to internal stakeholders.
• Understand the division of roles and responsibilities amongst each Procurement vertical and cross-functional team in order to direct internal customers to the appropriate resources.
• Ability to read, understand, and interpret the commercial terms within supplier agreements.
• Perform routing PO maintenance activities, including transfer of PR/PO ownership and closure of expired POs.
• Identify and record non-compliant Purchasing activities as defined by internal policies and procedures.
• Provide a high level of quality customer service to internal and external stakeholders.
• Respond to internal customers and cross-functional partners in a timely manner and drive open issues toward resolution in accordance with SLAs.
• Assist with monitoring, triaging, and resolving tickets within the Procurement Help Desk.
• Analyze business processes, systems, and data to identify opportunities for improvement.
• Compile reporting from various systems, validate accuracy, analyze data, and summarize for presentation to stakeholders
• Develop, publish, and circulate detailed internal resource guides to document process steps, changes, and improvements.
• Work with IT teams to translate purchasing requirements into technical specifications.
• Support other ad-hoc projects as assigned.
• Monitor project progress and performance against established goals.

Skills:

• Focused experience on indirect procurement categories (Professional Services, Marketing, Workplace Operations, SaaS, etc).
• Ability to navigate through ambiguity and make sound decisions based on documented processes, policies, and best practices.
• Proficiently navigate Source to Pay (S2P) process, especially PR/PO Lifecycles.
• Experience with Procurement systems (OracleCloud preferred), JIRA, and Contract Lifecycle Management (CLM) tools.
• Familiarity with Financial and Accounting Coding as it applies to Purchase Orders.
• Effective critical thinking and problem solving skills.
• Ability to cultivate and maintain mutually beneficial cross functional relationships.
• Have an excellent track record with providing quality customer service, including guiding stakeholders through complex process workflows or situations.
• Ability to forecast Procurement requirements and set expectations with stakeholders.
• Capacity to multitask and manage time effectively.
• Strong communications skills (written & verbal).
• Proactive, solution-oriented, and accountable.
• Multilingual is a plus (Cantonese/Mandarin, Japanese, Spanish, French, Italian).

Education:

Bachelor’s degree and a minimum of 4 years of indirect procurement analyst/buyer experience.

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