Medical Receptionist Job at Spine Medicine and Surgery of Long Island, Garden City, NY

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  • Spine Medicine and Surgery of Long Island
  • Garden City, NY

Job Description

Medical Receptionist – Full-Time
Spine Medicine and Surgery of Long Island
Locations: Must be willing to cover multiple locations, Garden City (3-4 days/week), Ronkonkoma (1-2 days/week), or Huntington (1-2 days/week)

Spine Medicine and Surgery of Long Island is a premier, minimally invasive spinal surgery practice providing world-class, cutting-edge spinal care to the Tri-State area. As we continue to grow throughout Nassau and Suffolk Counties, we are seeking a friendly, professional, and highly motivated Medical Receptionist to join our expanding team.

Position Overview:

The Medical Receptionist plays a vital role in ensuring a seamless and welcoming experience for our patients. This position involves working at both our Ronkonkoma and Garden City locations, assisting with patient intake, managing front desk responsibilities, and serving as a key liaison between patients and the clinical team.

Key Responsibilities:

  • Greet and welcome patients with a positive and professional demeanor

  • Coordinate and organize patient intake and appointments

  • Accurately enter and update patient information in the electronic health record (EHR) system

  • Assist patients with completing necessary paperwork

  • Scan, file, and maintain medical records

  • Answer and direct incoming calls promptly and courteously

  • Verify insurance eligibility and assist with insurance-related inquiries in coordination with our billing department

  • Process co-payments and handle cash transactions responsibly

  • Deliver exceptional customer service to all patients

  • Communicate any patient concerns, delays, or special requests to the physician and clinical team

Qualifications:

  • High School Diploma or GED required

  • Prior experience in a high-volume customer service role (e.g., healthcare, hospitality, or retail) preferred

  • Excellent communication skills (verbal and written)

  • Friendly, patient-focused, and team-oriented attitude

  • Detail-oriented with strong organizational skills

  • Proficiency in computer systems and keyboarding (approximately 55 wpm)

  • Bilingual skills are required or preferred depending on office location

  • Must be adaptable and able to thrive in a dynamic, fast-paced environment

  • Comfortable interacting with physicians, patients, and team members

  • Willingness to be trained on our cloud-based EHR system

Physical Requirements:

  • Ability to sit and stand for extended periods

  • Frequent use of computers and standard office equipment

Job Details:

  • Hours: 9:00 AM – 5:00 PM (30–39 hours/week)

  • Remote Work: Not available

  • Benefits: Eligibility after a waiting period may apply

Our Workplace Culture:

  • Detail-Oriented: Focused on quality and precision

  • Outcome-Driven: High-performance and results-focused

  • People-Centered: Supportive and fairness-driven

  • Team-Oriented: Collaborative and cooperative environment

Job Tags

Full time, Work at office, Remote work, 2 days per week, 3 days per week, 1 day per week,

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