Job Description

Job Summary

We are looking for a warm and welcoming face to join our busy, patient-focused general dental practice in North Syracuse.

Responsibilities :

• Greet patients warmly and assist with check-in and check-out processes to ensure a seamless experience.
• Schedule appointments, manage phones calls, fax, and emails.
• Handle insurance verification and dental billing inquiries with accuracy and professionalism.
• Maintain patient records in compliance with HIPAA regulations, ensuring confidentiality and security of sensitive information.
• Answer multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly.
• Collaborate with dental staff to coordinate care plans and facilitate smooth patient flow throughout the clinic.
• Assist in clerical tasks such as filing, typing, and maintaining organized records and clean organized front desk.

Basic qualifications

• Front desk or customer service experience in the dental/medical field.
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail.

Preferred qualifications

• Previous experience as a dental receptionist or in a medical office setting is highly desirable.
• Familiarity with medical terminology, RevenueWell and Eaglesoft knowledge is a plus.

Why you’ll love it here
We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our practice offers comprehensive benefits that support your overall well-being while celebrating the unique contributions of each team member.

Our benefits include:

• Competitive hourly pay $20-$24 an hour, DOE, Monday -Thursday.
• Paid time off and holidays.
• Supportive team and ongoing training.
• Dental benefits, 401(K) with match and health benefits are open to discussion.
• A friendly atmosphere where your contributions make a difference every day. Join us in making smiles brighter while enjoying a fulfilling career in dental reception!
• To Apply: Email resume and cover letter to gbsweeney@gmail.com with subject, "Front Desk"

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 36 per week

Benefits:

• 401(k) matching
• Employee discount
• On-the-job training
• Paid sick time
• Paid time off

Work Location: In person

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