Business Analyst Jr Job at SGS Consulting, Pennsylvania

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  • SGS Consulting
  • Pennsylvania

Job Description

Job Responsibilities:

  • Analyze data related to the complaint management process and identify trends, issues, and improvement opportunities.
  • Use Excel and other Microsoft tools to organize data, perform calculations, create reports, and support decision-making.
  • Assist the team with data validation, report generation, and documentation tasks.
  • Collaborate with team members to support ongoing data analytics projects and contribute insights.
  • Help troubleshoot data or process issues and provide recommendations for enhancements.
  • Support virtual meetings, project discussions, and cross-functional communication as needed.
  • Maintain accurate records, follow established workflows, and ensure data integrity across assigned tasks.

Skills:

  • Excel Proficiency: Advanced functions, formulas, pivot tables, charts, and data manipulation.
  • Data Analysis: Ability to interpret datasets, derive insights, and support problem-solving activities.
  • Microsoft Tools: Experience with Excel, PowerPoint, Word, and familiarity with Power BI (strongly preferred).
  • Analytical & Critical Thinking: Ability to evaluate data, identify patterns, and support process improvements.
  • Reporting & Documentation: Skilled in preparing reports, summaries, and analytical findings.
  • General Computer Skills: Efficient digital literacy, file management, and working with cloud-based/project tools.

Education/Experience:

  • Bachelor's.

Job Tags

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